Return policy

This policy applies to all orders you make at klearlayla.com online store. This policy applies only to consumers and not retailers and other businesses.

  • Withdrawal rights

    You may exercise the right of withdrawal within 14 days from the date of receipt of the products.

    Read more at Terms and Conditions.

  • Unclaimed products

    Unclaimed products are either destroyed or

    returned to us. You lose all payments made for

    unclaimed products.

  • Wrong address

    We are not liable for possible delays or other

    disadvantages arising from the incorrect address

    provided by you. You shall bear all costs that arise from an incorrect address provided by you

    (including re-shipment costs).

  • Damaged products

    If there are any damages to packaging or products upon delivery, we kindly ask you to notify us immediately upon receipt of the products. Please include information about the damage and photos of the damaged products and packaging.

Please use these contacts for any queries:

Effective as of 10 June 2021.