Return policy
This policy applies to all orders you make at klearlayla.com online store. This policy applies only to consumers and not retailers and other businesses.
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Withdrawal rights
You may exercise the right of withdrawal within 14 days from the date of receipt of the products.
Read more at Terms and Conditions.
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Unclaimed products
Unclaimed products are either destroyed or
returned to us. You lose all payments made for
unclaimed products.
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Wrong address
We are not liable for possible delays or other
disadvantages arising from the incorrect address
provided by you. You shall bear all costs that arise from an incorrect address provided by you
(including re-shipment costs).
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Damaged products
If there are any damages to packaging or products upon delivery, we kindly ask you to notify us immediately upon receipt of the products. Please include information about the damage and photos of the damaged products and packaging.
Please use these contacts for any queries:
Effective as of 10 June 2021.