Shipping policy

This policy applies to all orders you make at klear.audio online store. This policy applies only to consumers and not retailers and other businesses.

  • Locations

    We deliver to the whole world. If we cannot deliver to certain regions, we will inform you.

  • Shipping time

    We ship right after we receive the payment. The average shipping time is 7 days.

  • Shipping costs

    The shipping cost is indicated in the cart before confirming the order.

  • Withdrawal rights

    Exercise the right of withdrawal within 14 days from the date of receipt of the products. Read more at Terms and Conditions.

  • Carrier

    We ship with FedEx.

  • Insurance

    Every product shipped by us is insured up to its full purchase price.

  • Taxes

    We ship all orders from Latvia (European Union), and product prices include value added tax (if applicable).

  • Customs

    You (or another recipient indicated by you) are responsible for importing the products, including customs, taxes, levies, and duties. If you do not pay such charges, you will not receive the products and cannot reclaim the purchase price. We recommend contacting your local customs for details before placing an order.

  • Damaged products

    If there are any damages to packaging or products upon delivery, we kindly ask you to notify us immediately upon receipt of the products. Please include information about the damage and photos of the damaged products and packaging.

Please use these contacts for any queries:

  • Klear SIA

    Braslas 29A-108

    Riga, LV-1084, Latvia

Effective as of 10 June 2021.